‹ Back

How Do I Renew an Item?

Renewals may be done either in person at a circulation desk, over the telephone (617-730-2370, Information Desk), or online from the "My Account" feature of our Web Catalog. Please have your library card number handy when renewing. You may renew most* items twice.

Renewing Online

  1. Go to the My Account feature in our Web Catalog.
  2. Enter your barcode number without spaces and your PIN. (If you don't yet have a PIN, you can assign yourself one.
  3. Click the SUBMIT button.
  4. Click the link on the right for [#] Items currently checked out
  5. Check the boxes next to the item(s) you want to renew and click the button "Renew Selected Items", or just click "Renew All Items" to renew everything.
  6. In the Status column, you should now see the message "RENEWED Now due [new due date]" in black next to the item if the renewal was successful. If the renewal was not successful, you will see a message such as "HOLD" or "RENEW NOT ALLOWED" next to the due date. Listed below are some reasons you may not be able to renew an item.
  7. Please note that normal overdue fines will be assessed for each item that was overdue at the time of renewal. No alert is displayed about a fine, but you will have a link saying $1.00 in unpaid fines and bills now listed at the top of the page. Clicking that link will give you the details of your fines.If you have over $3.00 in fines, you will not be able to renew anything else.

*Reasons you may be unable to renew an item:

  • You may have already renewed it as many times as allowed for that type of material - generally twice, but zero for magazines, videos (non-ESL), special charges, and summer loans.
  • Someone else has requested (put a hold on) it.
  • Your account has fines of more than $3.00
  • You have more than ten overdue items.
  • You have one or more Assumed Lost items.
  • If you need help with a renewal, please call 617-730-2370 during business hours and we will do our best to assist you.